Opinion

'Receiving my MBE made for a day I'll never forget (bar my attempt at a proper curtsy!)'

'All agencies should have appointment systems – this peaks has proven it'

'The rise of solo travel isn't just a trend, it's a wake-up call for our industry'

Five challenges travel must meet head-on in 2026, according to Abta

'The message for travel businesses is clear – unavoidable charges must be part of headline pricing'

'Some cruise lines are too reliant on promotions at this time of year'

'Quotes aren't just a quick price check': Why I posted about being ghosted on my business social media

'We're on the cusp of a new dynamic packaging boom – agents should take note'

'These Esta changes are more bark than bite, but the answer cannot be to build higher walls'

'We've got to hope this Budget is enough to ensure bookings return next year'

'AI has raised the bar for inspiration, but interpretation is where agents still excel – they make the holiday'

Too much of a good thing? Is 'luxury' starting to lose its lustre?

Agent: 'What happened to suppliers' duty of care to their Jamaica-bound passengers?'

'Eurostar's new trains herald a new era for clean, connected European travel'

'In a world full of uncertainty and online scams, customers increasingly value the human touch'

'Travel's just had its annual health check – and the vital signs are good'

‘After losing our baby at 25 weeks, a family holiday helped us start to heal'

'One misleading statement risks setting us back years': why green claims need regulating to keep travel marketing honest

‘Hearing a familiar voice say, “don’t worry, I’ll take care of this”, is where the value of agents truly shines’

The right way to sell Sri Lanka? Do it with purpose – and clients will love it

'As easyJet holidays turns five, I believe it has Jet2 and Tui firmly in its sights'

‘This is what changed my mind about using a travel agent’

Trump's White House has dragged Jet2 into a political firestorm – so should it respond?

'As AI search becomes the norm, agents must use it to strengthen their claim to being the experts'