The £100,000 revamp reflects Ace Rooms’ "commitment to helping agents to provide the very highest service levels" to their clients.
The upgrade includes the introduction of new functionality which allows agents to view, amend and cancel existing bookings. A new payment facility has also been added, giving agents the ability to complete the full hotel search and new booking process via the app.
Ace Rooms has also upgraded its supporting technology and cloud infrastructure to provide a high-speed response time to app users and revamped the app design to increase user-friendliness.
"The Covid pandemic reminded many travellers of the importance of booking with a reputable travel agent or operator, and those clients rely on fast, efficient service regardless of office hours," said Ace Rooms managing director Paul Pau.
In addition to the accommodation booking, payment and reservation management facilities, the second-generation app also sees the introduction of search and booking functionality for airport transfers at 120 airports.