Andy Stark, managing director of the consortium, said its newly created LGBT toolkit would be an important step in helping its
members “understand LGBT travellers’ concerns and ensure they can give the right advice”.
Global added that the training programme, which is available to all members, would include information for helping agents choose LGBT-friendly destinations, tour companies and wedding locations, as well as advice from local tourist boards about their
destinations’ LGBT customs and practices.
The new platform will be hosted on the consortium’s intranet service.
Stark said: “Our members want to provide exceptional service that helps customers get the best out of their holidays. Given the differing cultural as well as legal attitudes to LGBT communities around the world, we feel it’s important that our members have the background information to understand LGBT travellers’ concerns and ensure they can give the right advice when it comes to holiday planning.
“We therefore hope that our new specialist toolkit will help to further demystify this lucrative market and, in doing so, better enable and empower agents to tailor trips to their clients’ specific needs.”