She takes over from Mark Robinson, who has been in the role for five years and will continue to help European Waterways with future projects.
Garratt previously worked at Quality Villas for 10 years, four as reservations manager.
Her role will involve oversight for sales and reservations, customer service and business development departments; maintaining and forging business relationships with agents; and ensuring sustainable sales and revenue.
John Wood-Dow, director of European Waterways, said: “Julie is a consummate travel professional with a wide range of experience gained in this luxury marketplace.
“We are confident our sales team here will benefit from her strong working ethos and knowledge of the luxury travel landscape.”
