Consumer protection

'Why didn't you extend refunds deadline?', MPs ask DfT

Business Support Live: agents reopening their stores on 15 June

Trailfinders boss reveals massive Covid refund burden

Global faces claims of withholding client cash

CMA 'much less concerned about delayed refunds'

'Abta has fought for us and its critics have been unfair'

'Is this a glimmer of light at the end of the tunnel?'

Josephides: 'Govt has trashed travel's reputation'

Govt accused of 'woefully slow' response to refund crisis

'Abta's reputation depends on its definition of unreasonable delay'

Agents call for fixed time frame on refunds

Richard Dixon: 'Abta has represented operators better than agents'

'We used to sell dreams but we’ve been dealing with nightmares'

Packages comprise more than half of CMA holiday refund complaints

Tui's Flintham: 'We know we haven't got it right on refunds'

Package travel added to CMA's Covid conduct probe

CAA launches review of airline refund practices

Treasury could step in to resolve refunds crisis

Abta demands update on govt work to help travel

Govt 'don't go on holiday' ad leaves trade 'gobsmacked'

Abta welcomes EU backing for refund credit notes

Aito blasts govt for 'inexcusable' confusion over refund advice

'No change in rules on package travel refunds', says govt

Refund credit notes 'will be financially protected'