The updated policy allows cancellations up to 48 hours prior to sailing for any reason, with guests receiving a full credit for their fare to use on any future sailing of choice in 2020 or 2021.
RCCL extended its suspension of global operations by an additional 30 days on 24 March – from 11 April to 12 May.
Chairman and chief executive Richard Fain said guests were “reacting positively” to the policy “because it enables them to make informed decisions and to better manage complicated travel plans during this unprecedented time of uncertainty”.
The extension applies to both new and existing cruise bookings.
“We want our guests to feel they can safely keep their existing cruise bookings or schedule new sailings,” added Fain, “because this policy gives them more freedom and flexibility.”
The policy applies to all cruises with sailing dates on or before 1 September 2020, and applies to Royal Caribbean International, Celebrity Cruises and Azamara.
