The new office will employ almost 700 people, creating around 325 new jobs in addition to Cook’s existing 375 people there.
Cook first established a base on the island for a number of its centralised services in 2007. Palma is already home to its Connected Services team.
Cook’s in-destination inbound agency is also based in Palma, along with a range of other functions.
The new roles, primarily in financial support, are being created as part of Cook’s decision to establish Palma as its Group Financial Shared Service Centre, “thanks to Palma’s central location within Europe”.
Group chief executive Peter Fankhauser said: “Our new office in Palma is a great example of how we can work smarter to bring expertise together in one place and provide a high quality service to all of Thomas Cook and its customers.
“This fantastic new building will let us grow our already sizeable presence and reaffirms our commitment to Palma. I look forward to visiting again when we have fully moved in.”
Thomas Cook recently announced a new airline to be based in Palma, called Thomas Cook Airlines Balearics, which begins flying in spring 2018, creating new jobs in Palma.
