Tui said in a statement: "Visiting Santa is a truly magical, once-in-a-lifetime family experience and Tui has worked extremely hard in recent months to try to ensure it can keep the magic alive and guarantee children and their parents a safe and enjoyable holiday. 

"However, with the rapidly evolving travel environment and a Covid test soon to be mandatory for Finland, Tui UK and Ireland has decided that on this occasion, it would not be able to deliver on this promise and wanted to remove uncertainty for families. 

"The health, safety and enjoyment of customers and colleagues continues to be Tui’s number one priority."
 
All customers impacted by this decision are currently in the process of being contacted to discuss their options, which include the opportunity to amend for next year, receive a refund credit note with a "generous incentive" or choose to request a full refund.
 
"Tui would like to apologise sincerely for any inconvenience and disappointment caused and thanks customers for their understanding," it said. 
 
The Tui holiday experience to Lapland will be back in winter 2021.