Michelle Oliver, director of Kinver Travel Centre, jokingly told TTG how she had “almost forgotten how to do a booking” when a call came in on 16 April to enquire about a winter sun break to Tenerife next February.
Oliver, who has been holding the fort at the Staffordshire-based agency while her three consultants are furloughed, said she had last taken a booking on 14 March.
“It was just so much of a shock – I really hadn’t been expecting it. They called on Thursday and booked on Friday.
"Days have been very up and down, mostly down, at the moment,” she said.
“It’s a nice feeling to see someone has some confidence in being able to travel again. I’d say to agents in a similar position as us – just keep going, we will get back to booking again.”
